Shipping & Returns
Shipping takes 7-14 business days ,this does not included the weekends , orders are NOT sent out on weekends or holidays .Please understand shipping may be delayed doing the holiday season orders can take up to 21 days to receive doing this time .We currently do not offer next day shipping .We are trying to ship all orders in a timely manner .Once your item has shipped you will receive a tracking number .Please check your spam folder or search our name in your inbox .If you happened to make a mistake with your email please contact us asap & a representative will correct that information for you .
Return & Exchange Policy
We will gladly accept items for exchange if they were received damaged or defective in any way. NOT because you ordered wrong size ,or ordered wrong product. If you receive a damaged item, within 24- 72 hours, take a picture of the item(s) along with the original packing label for proof of purchase and email them to firstname.lastname@example.org explaining what is wrong with the item(s). After we have reviewed the situation, we will contact you with detailed instructions on how to return the item(s) and the process we take to get your item(s) replaced. In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than them being damaged or defective. We apologize in advance for any inconvenience this may cause.
Note: If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY minus shipping fee
that any order discrepancies MUST be reported within 72 hours of receiving your merchandise. Your label on your package is your proof of purchase and it must be presented for ALL discrepancies. This includes, missing and damaged items. You will need to upload a picture of the items received, the label on package, and email those along with the issue you are seeking to get resolved to our email and we can be emailed directly at email@example.com or hit contact
The value of the store credit will be in the amount the item was purchased for Shipping fees are non-refundable.