Shipping policy /Store policy
to ensure that your package is properly delivered and received shipment within the advertised time frame ,please make sure your address is correct . use correct abbreviations and have spaces inserted properly . if there us issues with verifying your address ,customer service will contact you to try and resolve the issues. if after several attempts of contraction you ,you do not respond , your order will be canceled and your money will be refunded .
if you realize that you entered your shipping address. incorrectly ,please contact us asap if your orde was placed one the weekend ,please email first thing Monday morning . we do our best to fulfill your request and change the address .if we are unable to , we do not take responsibility for the incorrect information .
Shipping fees are non-refundable. if you refuse any shipments from obsessions beauty boutique ,you will be held responsible for the original shipping charges ,plus the cost of returning the package back to usps .
If your tracking information states the package was delivered and you have not received it ,you must contact the United States post office directly .Obsessions Does NOT hold res for packages that States delivered .
You will receive shipping confirmation within 7-14 business days from the day you placed the order .After your payment is authorized and verified ,it will take 3-5 days to process orders . This is just an estimate , though ,and doesn't include the weekends or holidays .When your order has been shipped you will receive a email with the tracking information . if your order says delivered and you did not receive it you must contact your local post office .WE WILL NOT ISSUE A REFUND ( STORE CREDIT OR FOR PACKAGES THAT STATES DELIVERED).
In response to Covid-19 , we are currently not accepting any returns or exchanges .
Refunds : At obsessions beauty boutique all sales are FINAL ! if a item is reported out of stock the customer will be giving store credit . Store credit can be used online or at any obsessions store front location .please understand that under no circumstances no cash refunds will be giving .
-obsessions beauty boutique